How you can turn your CRM into a lead generating machine

How you can turn your CRM into a lead generating machine

Almost everyone can generate leads. Companies do this all the time with varying degrees of success. The question is: do they generate quality leads? Most importantly, do they turn leads into lifelong customers and brand advocates? After all, what’s the point in generating thousands upon thousands of leads if none of them are converted into […] Read More
How you can build an effective CRM consulting practice

How you can build an effective CRM consulting practice

There was a time when implementing a Customer Relationship System (CRM) used to be time-consuming and expensive. Entire teams would dedicate their time and energies to implementing and ensuring that the CRM worked as predicted.  That was before the introduction of SaaS (Software as a Service) and cloud technology later on. Now it is possible […] Read More
How to build a successful CRM strategy

How to build a successful CRM strategy

Implementing a  Customer Relationship (CRM) system without a proper business strategy is like navigating an ocean on a pitch dark night sky without a compass: you don’t know where you’ll end up. A CRM is a piece of technology which, used the right way, can help you reach and even exceed your goals. Many companies […] Read More
Importance of having a customer success manager for your CRM service

Importance of having a customer success manager for your CRM service

What is that one thing that separates successful companies from those who are just keeping their heads above water? Is it a remarkable product? Amazing customer experience and support? More resources to devote to research and marketing? Having a great product helps, but it’s not a guarantee of future and long-lasting success. An amazing customer […] Read More
5 best ways to get valuable feedback from your customer

5 best ways to get valuable feedback from your customer

Have you ever wondered why some companies offer an amazing customer experience, while others lag behind? Is it because they have unlocked the key to customer satisfaction? Is it because they have more resources to devote to research and marketing? While some companies certainly do have more resources, something else is at play here. Something […] Read More
5 ways a CRM can help small businesses thrive

5 ways a CRM can help small businesses thrive

“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else” Sam Walton, Walmart’s founder, was a man ahead of his time. His prescient insight customer relationship management was second to none. Customer satisfaction is the epitome of a […] Read More
The building blocks of a CRM sales pipeline

The building blocks of a CRM sales pipeline

Sales are at the heart of every business. They are the lifeblood of every organization. You may have the most innovative product in the market, offer the best service in your industry- but if you don’t capitalize on your best assets, if you don’t increase sales, your organization won’t get every far. Because, as the […] Read More
How to import data

How to import data

Importing huge volumes of data from external resources to your CRM is one of the best ways to ensure that sales, marketing and other work processes go as smoothly as possible. You can import data stored in databases, spreadsheets, or other systems to Flexie CRM. This way, you keep track of all relevant information in […] Read More
How to build a workflow

How to build a workflow

When it comes to automating sales, marketing and other work-related processes within an organization, Flexie CRM reigns supreme. More specifically, building a workflow allows you to automate tasks that would otherwise take a lot of time and manual labor. Below is a detailed and illustrated scenario of how can you build a workflow in Flexie […] Read More
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