The importance of providing multi-channel support

The importance of providing multi-channel support

In a world where customers can easily switch brands, you need more than a brilliant marketing strategy to keep them from switching to a competitor. Have you ever wondered why so many companies struggle when it comes to offering a unique customer experience?  This may come down to plenty of reasons: lack of long-term strategy, […] Read More
The importance of having a strong digital identity

The importance of having a strong digital identity

Have you ever wondered why so many companies struggle to deliver a seamless customer experience? Is it technology? Is it long-term strategy? Or is it a combination of factors that lead to unmet expectations? While it’s hard to pinpoint the exact reason why this happens, it is safe to say that companies need to do […] Read More
The power of dynamic push content into your website

The power of dynamic push content into your website

In a world where customers have plenty of choices, you need more than just a great product in order to succeed. You need a clear strategy. Most important, you need the right tools to capture leads, to get to know them better over time and convert them into contacts, in the most efficient way possible. […] Read More
Top 5 most effective ways to nurturing leads

Top 5 most effective ways to nurturing leads

The days when you could just send generic emails to hundreds and thousands of unknown recipients , cold call people and expect them to buy your product are gone. Back in the day, all you had to do was come up with a good product, devise a marketing strategy, and start advertising as much as […] Read More
Marketing Automation as an integrated part of marketing strategies

Marketing Automation as an integrated part of marketing strategies

In a world that’s ever more connected and where consumers have plenty of choices, you need more than just marketing campaigns to attract people’s attention. Not only that; you also need to capitalize on that attention, you should make it count. We’ve all been there. You’ve spent a lot of time and resources on crafting […] Read More
5 Reasons why Flexie could be the right CRM for you

5 Reasons why Flexie could be the right CRM for you

We’ve all been there. You have a great product. You’ve built a solid marketing strategy. The sales team is doing its best to keep up with the expectations. Your team is doing its best to offer an amazing customer service. For some reason, you’re not getting the results you want. Frustration sets in, and you […] Read More
How you can build customer loyalty

How you can build customer loyalty

Getting new customers is hard, and so is keeping existing customers happy and satisfied. Everyone is trying to get customers from someone else. Some compete on pricing, some on features, and others compete on tangible value added to customers’ lives. In a world where competition is fierce, you need more than just good prices and […] Read More
How to create a case from an email?

How to create a case from an email?

Before we explain how you can create a case from an email, let’s briefly explain the importance of a case in the CRM context. During your day-to-day interaction with leads, contacts and other records, you may and will need to address and solve various problems. Any time a lead or contact experiences trouble like getting […] Read More
What customers says about using Flexie CRM experience

What customers says about using Flexie CRM experience

Jonathan Asbell from Property Under The Palms – http://propertyunderthepalms.com is doing a short and general review about his experience using Flexie CRM. Overall what I like about Flexie is the platform is solid, dependable, and well organized it is the only platform that had all of the features I was looking for support is very […] Read More
How to write emails that get opened and read

How to write emails that get opened and read

Writing emails seems like the easiest thing in the world. Anyone can do it, right? Well, while everyone who’s computer literate can send an email, not everybody can write email that don’t end up in the trash. Writing an email is easy; coming up with an email that is actually opened and read, that’s the […] Read More
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