---
title: "CRM"
url: https://flexie.io/resources/crm
---

# CRM

The customer core: contacts, leads, accounts, deals and pipelines, and support cases.

- [Cases & Support](https://flexie.io/resources/crm/cases-and-support.md): How Flexie helps you handle customer questions and problems without losing track, turning messages into trackable cases with an owner, a status, and a clear finish line.
- [Contacts & Leads](https://flexie.io/resources/crm/contacts-and-leads.md): How Flexie handles the people and companies you do business with. Capture leads, organise contacts and companies, and keep every customer's full history on one timeline.
- [Deals & Pipelines](https://flexie.io/resources/crm/deals-and-pipelines.md): How Flexie tracks sales opportunities from first interest to closed deal on a visual pipeline, and flows won deals straight into quotes and invoices.