# Flexie > Flexie is one platform shaped to your business: CRM, billing, support, forms, communication, automation, and AI agents working on one programmable business engine. ## What Flexie Is Flexie is a flexible business operations platform that starts as a CRM and becomes the central system a company runs on. It combines customer records, sales pipelines, quotes, invoices, payments, support cases, inboxes, phone, forms, dashboards, reports, workflows, scripting, APIs, dynamic endpoints, and AI agents in one connected workspace. The core idea is simple: the software adapts to the business, not the business to the software. Companies can define their own records, fields, pipelines, workflows, forms, dashboards, reports, permissions, and integrations, so Flexie can match real operational complexity instead of forcing teams into fixed templates. Flexie AI is built into the same engine. It can read live workspace data, run reports, draft messages, update records, build workflows, trigger automations, and work inside business processes. It acts only within permissions and can require approval before material actions such as changing data, sending messages, or enabling workflows. Flexie is especially relevant for businesses that need more than a standard CRM: complex sales processes, billing flows, support operations, multi-channel communication, custom records, automation, integrations, AI-assisted operations, or on-premises deployment. ## Using This Index Marketing pages link to their markdown directly. All product documentation hangs off https://flexie.io/resources.md, which lists every category; open a category for its articles. For the whole site in one document see https://flexie.io/llms-full.txt; for a browsable mirror see https://flexie.io/_ai/. ## Start Here - [Platform](https://flexie.io/platform.md): One programmable engine behind CRM, billing, support, communication, automation, and AI. - [Flexie AI](https://flexie.io/ai.md): The built-in AI workforce that acts on live data, within permissions and approvals. - [How Flexie Works](https://flexie.io/how.md): From first call to daily operations: the paid one-time implementation model. - [Pricing](https://flexie.io/pricing.md): One all-in offer: every module, no tiers, no per-user fees; price tailored after a free consultation. - [Compare](https://flexie.io/compare.md): How Flexie compares to HubSpot, Salesforce, Dynamics 365, Zoho, Monday, and Pipedrive. ## Documentation - [Documentation](https://flexie.io/resources.md): All product documentation, organized by category. Open a category for its articles. - [API Reference](https://flexie.io/api.md): 142 REST endpoints; API-key auth, JSON in and out; OpenAPI spec. ## Trust & Deployment - [Security & Infrastructure](https://flexie.io/security-infrastructure.md): How Flexie protects data and runs in production. - [On-Premises](https://flexie.io/on-premises.md): Deploy the full platform on infrastructure you own. - [Privacy](https://flexie.io/privacy-policy.md): Cookieless analytics; what is collected and why. - [Data Retention](https://flexie.io/data-retention-policy.md): How long data is kept and how it is removed. - [Terms](https://flexie.io/terms.md): Terms of service. ## Optional - [About](https://flexie.io/about.md): Who Flexie is and where it is based. - [Contact](https://flexie.io/contact.md): Book a consultation or get in touch. - [FAQ](https://flexie.io/faq.md): Common questions about product, pricing, and AI. - [Cookie Policy](https://flexie.io/cookie-policy.md): Cookie and storage usage (cookieless analytics). - [Imprint](https://flexie.io/imprint.md): Company and legal identifiers.